Terms & Conditions – NC Carbon Helmets

Welcome to NC Carbon Helmets. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

These Terms & Conditions govern your use of our website and services.
By using our site, you confirm that you are at least 18 years old, or using the site under the supervision of a parent or guardian.

We reserve the right to update or modify these terms at any time without notice.

2. Product Information

We aim to provide accurate descriptions, specifications, and images of our helmets.
However:

  • Colors may appear differently due to screen differences

  • Minor variations may occur in design due to manufacturing improvements

  • Specifications may change to improve product quality

We reserve the right to update product details without notice.

3. Pre-Order Terms

By placing a pre-order, you acknowledge and agree that:

  • Pre-orders are advance purchases for products not yet in stock

  • Production and delivery timelines are estimated, not guaranteed

  • You will be notified of updates via email

  • Delays may occur due to manufacturing, logistics, or supply-chain issues

We will always strive to keep you updated.

4. Pricing & Payments

You agree to:

  • Provide accurate billing information

  • Use a valid payment method

  • Pay all amounts due at checkout

We reserve the right to change prices without prior notice.

Payments are securely processed through third-party providers such as Stripe, PayPal, or your selected gateway. We do not store your credit/debit card details.

5. Shipping & Delivery

Shipping times depend on your location and product availability.

  • Pre-order items will ship once production is complete

  • Delivery timelines provided on the website are estimates

  • Customs fees, import taxes, or duties (if applicable) are the buyer’s responsibility

We are not liable for delays outside our control (customs, courier delays, weather, etc.).

6. Returns, Refunds & Cancellations

A. Standard Products

If your product is defective or damaged upon arrival, contact us within 7 days with proof (images or video).
We will assist with replacement or refund according to our Refund Policy.

B. Pre-Orders

Cancellation rules for pre-orders depend on your company policy. You may choose one of these options:

Option 1 (Flexible Policy):

  • Customers can cancel anytime before shipping for a full refund

Option 2 (Strict Policy):

  • Pre-orders are non-refundable except for manufacturing defects

If you want, I can update this section to match your business policy exactly.

7. User Responsibilities

By using our website, you agree:

  • Not to misuse the site

  • Not to attempt to hack, damage, or interfere with our systems

  • Not to share false or misleading information

  • Not to violate any laws while using our services

8. Intellectual Property

All content on this website—including images, videos, logos, graphics, descriptions, and branding—is the property of NC Carbon Helmets.

You may not copy, reproduce, or distribute any content without written permission.

9. Limitation of Liability

NC Carbon Helmets is not responsible for:

  • Misuse of the product

  • Injury or damage resulting from improper use

  • Losses due to delays in shipping or pre-order production

  • Errors caused by third-party services (payment gateways, couriers, hosting providers)

Your use of the helmets is at your own risk.
Always follow safety guidelines and certifications.

10. Warranties

Our helmets come with  warranty against manufacturing defects.

This warranty does not cover:

  • Accidents

  • Improper use

  • Wear and tear

  • Unauthorized modifications

I can customize this section once you provide your actual warranty policy.

11. Privacy Policy

Use of our site is also governed by our Privacy Policy, available on the website.